Terms of service

Terms of Service

Welcome to Empire Gallery. By visiting our website or purchasing from https://empiregallery.store/, you agree to the following Terms of Service.

Online Store Terms

By using this website, you agree that you are legally allowed to make purchases online and that the information you provide at checkout is accurate and complete.

You may not use our website or products for illegal, abusive, fraudulent, or unauthorized purposes.

Products

Empire Gallery sells print-on-demand canvas wall art. Product images, mockups, colors, and sizing are shown as accurately as possible, but slight differences may occur due to screen settings, production methods, material texture, and sizing variations.

Because each canvas is made on demand, small production differences may occur.

Orders

After placing an order, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order for reasons including suspected fraud, incorrect pricing, unavailable products, payment issues, or violation of these terms.

Pricing and Payment

Prices are listed on our website and may change at any time without notice.

We accept major payment methods through secure third-party payment providers. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Shipping

We offer free shipping on canvas orders and ship worldwide. Shipping times are estimates and may vary depending on location, carrier delays, customs, holidays, and other factors outside our control.

For full details, please see our Shipping Policy.

Returns and Refunds

Returns, refunds, replacements, and order issues are handled according to our Return and Refund Policy.

Because our canvas prints are made on demand, cancellation and return options may be limited once production has started.

Customer Information

You agree to provide accurate billing, shipping, and contact information. Empire Gallery is not responsible for delays, failed delivery, or lost orders caused by incorrect information provided by the customer.

Intellectual Property

All content on this website, including artwork, product images, branding, text, graphics, logos, and designs, belongs to Empire Gallery or its content providers and may not be copied, reproduced, resold, distributed, or used without permission.

Purchasing a product does not give the customer ownership of the artwork, design files, or intellectual property rights.

Prohibited Uses

You may not use our website or products to:

Break any laws or regulations
Infringe intellectual property rights
Submit false or misleading information
Attempt fraud or abuse
Interfere with the website’s security or operation
Upload or transmit harmful code
Harass, abuse, or harm others

Limitation of Liability

Empire Gallery is not responsible for indirect, incidental, special, or consequential damages resulting from the use of our website, products, shipping carriers, payment providers, or third-party services.

Our responsibility for any order issue is limited to the amount paid for the affected product, where permitted by law.

Third-Party Services

Our store may use third-party services such as Shopify, payment providers, fulfillment partners, shipping carriers, analytics tools, and other apps. These services may have their own terms and privacy policies.

Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page. Continued use of the website after changes means you accept the updated terms.